Privacy Policy

Privacy Policy

Introduction

Welcome to https://roofing-wagga-wagga.thebestlocalpro.com (referred to as ‘our website’ or ‘we’). We are committed to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with global data privacy regulations, ensuring your trust in our services.

Scope

This policy covers all aspects of our website, including but not limited to:

Please note that this policy does not extend to external links or third-party services, which may have their own privacy statements and data collection practices. We encourage users to review these policies carefully when using external platforms.

Processing Activities

This Privacy Policy is relevant whenever you engage in the following activities:

  1. Using our applications or accessing services as an authorized user.
  2. Visiting any of our websites linked to this statement.
  3. Subscribing to receive newsletters, promotional emails, phone calls, or text messages (SMS) from us.

Personal Data Collection

We collect a range of personal information to enhance your experience and provide our services effectively. Here are the types of data we gather:

  1. Account Information: This includes your user name, login ID, and password details.
  2. Payment Information: We process data related to billing, such as credit/debit card numbers, payment history, and billing addresses.
  3. Financial Information: Details about your financial status or transactions may be collected for processing payments.
  4. Purchase Information: Records of products or services purchased from us, including order details and delivery addresses.
  5. Mobile Device Identifiers: We may collect unique device identifiers to provide personalized services.
  6. Location Data: Your geographic location information, which helps us tailor local services.
  7. Feedback and Reviews: User-provided comments, suggestions, or reviews.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts with our services.
  9. Product Information: Details about products or services you show interest in or purchase from us.

We obtain this data through various means: user input forms, account settings, browsing activities, analytics tools, and third-party integrations. Additionally, some information is provided to us by trusted third parties, who adhere to their own privacy policies.

Cookies

Cookies are small text files stored on your browser when you visit our website. They play a crucial role in enhancing user experience and enabling certain functionalities:

  1. Strictly Necessary Cookies: These ensure basic functions like login and navigation work correctly.
  2. Preference Cookies: Remember user preferences for improved personalized experiences.
  3. Analytics Cookies: Used to collect aggregate data about our website’s performance, allowing us to optimize it.

Users can manage their cookie preferences through our Cookie Manager tool, providing control over non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize your information.

Security Measures

The security of your personal data is a top priority. We employ robust technical and organizational measures to protect against unauthorized access, disclosure, or misuse of your information:

  • Encryption: Secure data transmission and storage through encryption protocols.
  • Secure Processing: Engaging third-party processors who adhere to strict data protection standards.
  • Access Controls: Restricting access to personal data only to authorized personnel.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Ability to correct inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Request for deletion of your data in specific circumstances.
  • Restriction: Limitation on how we use your data.
  • Portability: Receiving a copy of your data in a structured format.
  • Objection: Right to object to the processing of your data for specific purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data privacy rights.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage users to review these changes regularly.

Contact Information

For any questions, concerns, or requests related to privacy, data access, or unsubscribe, please contact us:

  • Email: [email protected]
  • Address (for written correspondence): [Provide Company Address]

We appreciate your trust in our services, and this Privacy Policy aims to ensure a transparent and secure digital experience.